FAQ
Your order information will be emailed to you within 5 minutes of placing the order. Please ensure to check your spam folder in case your email provider does not trust us.
All orders are shipped from Dublin, Ireland.
Every order made with Atlas Forge is tracked. You can track the progress of your order using this link: An Post
Republic of Ireland: 1 - 2 Working Days
UK & Europe: 3 - 5 Working Days
US & Rest of World: 3 - 6 Working Days
An Post offers several options for you to retrieve your missed parcel. The best option and further details on this can be found via this link: Delivery | Help & Support | An Post
We offer 30-day returns/exchange. If you do not love the product you have received, please reach out to us via CONTACT US to get a return/exchange approved.
This is indeed true. Atlas Forge offers a lifetime warranty on all of its products. If your product becomes damaged from normal use, we offer a one-time replacement.
Please contact via CONTACT US if you need to begin the replacement process.
Please keep in mind that we will need you to return the product back to us & we cannot replace stolen or intentionally damaged items.