FAQ
Your order information will be emailed to you within 5 minutes of placing the order. Please ensure to check your spam folder in case your email provider does not trust us.
All orders are shipped from Dublin, Ireland.
Every order made with Atlas Forge is tracked. You can track the progress of your order using this link: An Post
Republic of Ireland: 1 - 2 Working Days
UK & Europe: 3 - 5 Working Days
US & Rest of World: 4 - 6 Working Days
These are timeframes once your order is accepted by the courier.
Please keep in mind that these are general guidelines.
Republic of Ireland: €4.50
UK & Europe: €6.00
US & Rest of World: €8.00
We offer 30-day returns/exchange. If you do not love the product you have received, please reach out to us via CONTACT US to get a return/exchange approved.
All orders are shipped from Dublin, Ireland. Please familiarise yourself with the customs duty/tax information specific to your country. As information differs largely by country, the last thing we would want is for your order to be delayed by customs.
Orders within the EU & US should not have any customs duties. Orders going to the UK will have a 20% VAT charge on them.
We are working on a DDP solution (Delivery Duty Paid) which means we will cover any duties, however, for now, we do not have this process in place.